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CompTIA A+ / N+

CompTIA A+

The CompTIA A+ certification is the industry standard for computer support technicians. The international. vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking. security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

 

  • Identify the components of standard desktop personal computers
  • Identify fundamental components and functions of personal computer operating systems
  • Identify best practices followed by professional personal computer technicians
  • Install and configure computer components
  • Install and configure system components
  • Maintain and troubleshoot peripheral components
  • Troubleshoot system components
  • Install and configure operating systems
  • Maintain and troubleshoot installations of Microsoft Windows
  • Identify network technologies
  • Install and manage network connections
  • Support laptops and portable computing devices
  • Support printers and scanners
  • Identify personal computer security concepts
  • Support personal computer security

CompTIA N+

The CompTIA Network+ certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician’s competency in managing, maintaining, troubleshooting. installing and configuring basic network infrastructure

  • Identify the basic components of network theory
  • Identify the major network communications methods Identify network data delivery methods
  • List and describe network media and hardware components
  • Identify the major types of network implementations
  • Identify the components of a TCP/IP network implementation
  • Identify the major services deployed on TCP/IP networks
  • Identify characteristics of a variety of network protocols
  • Identify the components of a LAN implementation
  • Identify the components of a wan implementation
  • Identify major issues and technologies in network security
  • Identify the components of a remote network implementation
  • Identify major issues and technologies in disasterrecovery
  • Identify major data storage technologies and implementations
  • Identify the primary network operating systems
  • Identify major issues, models, tools, and techniques in network troubleshooting Practice working with IP addressing and subnetting
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